Terms and Conditions Use of the zius88 Platform

Welcome to zius88. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and ZIUS88 ("Platform", "us"). This Agreement governs your use of all services, gaming products and content provided through the zius88.com website and the ZIUS88 mobile app.

By visiting our website, registering an account, making a deposit or using any ZIUS88 service, you explicitly acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions and all other policies referenced herein, including the Privacy Policy and Responsible Gaming Guidelines.

To be eligible to open and use a zius88 account, you must meet all of the following requirements at all times:

• Age 18 years and above at the time of registration and while using the platform.
• Are registering as an individual on your own behalf and not on behalf of any third party.
• Not appearing on any list of individuals prohibited from using gambling services in your jurisdiction.
• Not currently under a self-exclusion period applied through zius88 or any other platform.
• Have full legal capacity to enter into binding agreements under applicable law.

Zius88 is not responsible for any legal consequences that may arise should you access this platform from a region where online gambling is restricted or prohibited. Responsibility for compliance with local laws rests solely with you as the user.

During registration, you are required to provide accurate, complete, and up-to-date information. Providing false or misleading information during registration constitutes a serious breach of these Terms and may result in account termination without compensation.

Know Your Customer (KYC) Process

Zius88 implements a rigorous KYC process as part of our commitment to security and anti-money laundering compliance. You may be required to submit the following documents:

• Identity verification: Valid Malaysian Identity Card (MyKad), passport or driving licence.
• Proof of address: A utility bill, bank statement or official document showing your current address.
• Payment method verification: A screenshot or copy of the bank account or e-wallet used for the deposit.

All submitted documents are stored securely using high-level encryption and are only accessible by authorized personnel. zius88 reserves the right to suspend or restrict an account until the KYC process is fully completed.

Zius88 accepts deposits via a variety of secure, fully supported payment methods for Malaysian users:

All deposits must be made from an account in your own name. zius88 does not accept deposits from third parties. If a deposit is received from an unverifiable source, zius88 reserves the right to freeze those funds until verification is complete.

Zius88 does not charge any processing fees for deposits. However, your bank or e-wallet provider may apply their own charges, which are beyond zius88's control.

Zius88 is committed to processing all valid withdrawal requests promptly and efficiently. The following withdrawal guidelines apply to all members:

General Withdrawal Conditions

• Withdrawals may only be made to a bank account or e-wallet that is on behalf of the same member such as a zius88 account.
• The KYC process must be fully completed before your first withdrawal can be processed.
• The minimum withdrawal amount is RM 50 per transaction.
• The maximum daily withdrawal limit is RM 100,000 unless a higher limit is granted to VIP members.
• If a bonus is currently active, the wagering requirement must be fully met before a withdrawal is permitted.

Processing Time

Most withdrawal requests are processed within 30 minutes to 4 hours on standard business days. Withdrawals exceeding RM 10,000 may require additional verification and can take up to 24 hours. Withdrawal requests submitted during peak hours or on public holidays may experience unavoidable delays.

Zius88 offers a wide range of bonuses and promotions for new and existing members. All bonus offers are subject to the following conditions unless otherwise specifically stated in the relevant promotion terms:

• Each bonus offer may only be claimed one (1) time only per member, unless otherwise stated.
• The welcome bonus is available to new registrations only and cannot be combined with other promotional offers at the same time.
• The wagering requirement must be met within a period of 7 to 30 days depending on the bonus type, before withdrawal of bonus funds is permitted.
• Zius88 reserves the right to void any bonus suspected of being obtained through fraud, bonus abuse, or system manipulation.
• Re-wagering on certain table games (such as Baccarat and Blackjack) may contribute at a lower percentage toward bonus wagering requirement fulfillment. Please check the specific terms of each promotion.

All games available on the zius88 platform — including slots, Live Casino, table games, and Sports Betting — are subject to the following rules:

• The outcome of all games is determined by a certified Random Number Generator (RNG) or by live results (for sports betting and Live Casino). All results are final.
• In the event of a technical error during gameplay, zius88 reserves the right to void the relevant round or bet and return the wagered amount to the member's account.
• The use of automated software, bots, or any unauthorized method of play is strictly prohibited.
• Members are responsible for ensuring a stable internet connection while playing. ZIUS88 is not liable for any losses resulting from connection disruptions on the user's end.
• The minimum and maximum betting limits for each game are clearly displayed in the Game Lobby and are subject to change without prior notice.

As a zius88 member, you agree to comply with the following responsibilities at all times:

• Keep your password and account login credentials confidential. zius88 is not responsible for any losses resulting from unauthorized access caused by your own negligence.
• Notify zius88 immediately if you suspect your account has been accessed without authorization.
• Not using the platform for any illegal activity, including money laundering, fraud, or terrorist financing.
• Not attacking, hacking, or attempting to gain unauthorised access to zius88 systems.
• Play responsibly and make use of the responsible gaming tools provided whenever needed.

Breaching any of the above responsibilities may result in immediate account termination, forfeiture of related balances, and appropriate legal action at zius88's sole discretion.

Zius88 reserves the right to suspend, restrict, or terminate any member's account at any time for the following reasons:

• Violation of any section of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete the KYC process within the stipulated timeframe.
• Self-exclusion requests submitted by the member themselves.
• Instructions from relevant authorities.

Members may also request voluntary account closure by contacting our support team. Any valid balance in the account will be returned once all necessary reviews are completed, provided no breach of terms is found.

To the extent permitted by applicable law, zius88 is not liable for:

• Any indirect, incidental, or consequential losses arising from the use of the platform.
• Service disruptions caused by scheduled system maintenance or circumstances beyond our control (force majeure).
• Losses resulting from valid game outcomes in accordance with the established rules.
• Actions or omissions by third parties, including game software providers and payment processors.

ZIUS88's maximum total liability to any member under any circumstances shall not exceed the total deposits made by that member in the 30 days preceding the claim.

Zius88 reserves the right to modify, improve, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to members via their registered email or in-platform notification at least 7 days before the changes take effect.

Your continued use of the zius88 platform after the effective date of any changes constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the effective date.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the zius88 support team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom right corner of the website.
• Support Email: [email protected] (response within 24 hours)
• Telegram & WhatsApp: Up-to-date contact details are available on the platform's homepage.

For more formal complaints regarding account decisions or game disputes, please refer to the FAQ section for the detailed official complaint submission process.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any disputes that cannot be resolved through negotiation will be referred to the alternative dispute resolution mechanism designated by zius88.